The Mission Begins
We are an organisation built on purpose, committed to making financial success a reality for every Jamaican, regardless of social class or background. This has been our mission from the very beginning.
The journey began in 1878, when The Victoria Mutual Building Society (VMBS) first opened its doors. Our founders, a group of clergymen, led by then Rector of the Kingston Parish Church, Reverend G.W. Downer, formed VMBS with a vision of “meeting the needs of the deserving thrifty”. The aim was to democratise access to financial wellness, giving everyone who was willing to work hard, an equal chance of improving their circumstances and those of their families.
While our business and reach have grown significantly over the years and now extends beyond oceans and seas, we remain true to our founding purpose and are more energised and committed than ever to help improve lives by providing excellent, life-changing financial products and services.
OUR VISIONARY BEGINNINGS
RECOGNISING THAT THE NEEDS OF ITS MEMBERS HAVE CONTINUED TO CHANGE OVER THE YEARS
Recognising that the needs of its Members have continued to change over the years, Victoria Mutual has sought to remain abreast of these changes, with a view to ensuring that its product and service offerings remain relevant and meet the needs of Members and customers. This has resulted in the expansion of its service offerings beyond the traditional savings and loans to include wealth management, money transfer services, real estate services and general insurance through our strategic business units.
The Victoria Mutual encompasses a network of financial and other services through its member companies.
Savings & Deposits
Real Estate Services
Stocks & Bonds
Insurance Premium Financing
Pension Fund Administration
We pledge to deliver the finest service through a highly competent and engaged team. Our purpose is to empower Members globally to acquire their own homes and achieve financial wellness. We are focused on building and sustaining long-term generational relationships with our customers, our community and our team members.
OUR CORE VALUES
The Victoria Mutual Group is governed by the following Core Values:
We exist to take care of the needs of our clients and we believe that achieving complete customer satisfaction through service excellence is the key to our success.
With honesty at our core, we are dedicated to consistently upholding the utmost ethical standards. We are committed to demonstrating personal integrity through trustworthiness, fairness, confidentiality and openness in everything that we do.
We work together to create and support a collaborative, respectful and caring environment where a diverse, yet unified team can thrive.
We are committed to continually finding new, improved ways to get our work done and deliver value for our Members.
We are relentless in our pursuit of excellence. We strive to deliver a superior customer experience by being proactive, courteous, accurate and reliable.